Exfolders error: “Exception: The Active Directory user wasn’t found”

When you try to connect to your public folders, the following error appears:

“Exception: The Active Directory user wasn’t found.”

This error occurs because there are server objects present from an earlier Exchange 2003 version. If there are no Exchange 2003 servers anymore in your organization, follow these steps:

1. Open ADSI Edit
2. Connect to the Configuration Naming Context
3. Navigate to CN=Your domain \ CN=Services \ CN=Microsoft Exchange \ CN=Your domain \ CN=Administrative Groups \ CN=Your Administrative Group \ CN=Servers
4. Delete this container only if it’s empty
5. Connection to your public folders with Exfolders should now work